Privacy Policy
This is the Privacy Policy for Coastal Marine Projects Ltd. This Policy explains how and why we collect and use personal information, and what we do to keep it private and secure.
This Policy covers:
About Coastal Marine Projects Ltd
What information we collect
How we use your information
Our website and cookies
Sharing information
Communications
Keeping your information safe
Storage and retention
International transfers
Your rights
Updates to this Policy
Last updated: [insert date]
1. About Coastal Marine Projects Ltd and how to contact us
Coastal Marine Projects Ltd is a UK-based manufacturer of boats, unmanned surface vessels, marine structures and provider of cross-sector advanced manufacturing services.
For the purposes of data protection law, Coastal Marine Projects Ltd will usually be the controller of your personal information. This means we make decisions about how and why your information is used, and we have a duty to ensure your rights are protected.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details below:
Coastal Marine Projects Ltd
Address: Units 1A & 1B, Western House, Western Park, Honiton, Devon, EX14 1ST
Email:info@coastalmarineprojects.co.uk
Telephone: +44 (0)1404 819515
Company number: 16906401
2. What information we collect
Our website is mainly used to provide information about our business and give people ways to contact us. We do not sell products or services directly through our website, and we do not operate customer accounts, online ordering, online payments or a newsletter through the website.
We may collect personal information when you choose to contact us, for example by emailing us, calling us, using a contact form, or completing a “register your interest” form.
The information we collect may include:
your name;
your business or organisation name;
your job title or role;
your email address;
your telephone number;
details of your enquiry or area of interest;
any other information you choose to include in your message.
We may also collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited and general website usage information. This helps us operate, secure and improve the website.
We do not intentionally collect sensitive personal information through our website, such as information about health, beliefs, ethnicity or biometric data. Please do not provide this type of information unless it is genuinely necessary.
3. How we use your information
We will only use your personal information where we have a lawful reason to do so.
We may use your information to:
respond to your enquiry;
manage a “register your interest” request;
contact you about the product, service, project or opportunity you have asked us about;
discuss potential work, projects, quotations or business opportunities;
keep records of enquiries and communications;
operate, maintain and improve our website;
protect our website, systems and business;
comply with legal, regulatory, accounting or insurance requirements;
establish, exercise or defend legal claims.
The lawful bases we may rely on include:
legitimate interests, for example responding to business enquiries, keeping appropriate records and managing our business relationships;
contract, where we need to take steps before entering into a contract with you or perform a contract with you;
legal obligation, where we need to keep or use information to comply with the law;
consent, where we ask for and receive your permission, for example for certain non-essential cookies or optional marketing updates.
Your information will only be used for the purpose we collected it for, or for a closely related purpose such as record keeping, business administration or legal compliance.
4. Our website and cookies
We may collect personal information through our website when you choose to provide it, such as by using a contact form or “register your interest” form.
We may also collect limited technical information to help us understand how the website is used and to keep it secure.
Cookies
Our website may use cookies or similar technologies. Cookies are small files placed on your device which help websites work, remember preferences, measure performance or understand how visitors use the site.
We may use:
strictly necessary cookies, which are required for the website to function;
analytics or performance cookies, if used, to help us understand how visitors use the website;
functionality cookies, if used, to remember choices you make;
marketing or tracking cookies, if used.
We will not set non-essential cookies unless we have obtained consent where required.
You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not work properly if cookies are disabled.
For more information, please see our Cookie Policy or cookie settings page: [insert link if applicable].
Links to other websites
Our website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of those websites. You should read the privacy policy of any third-party website before providing personal information to it.
5. Sharing information
We will never sell your personal information.
We may share personal information with trusted third parties where necessary for the operation of our business, including:
IT, website, email and cloud service providers;
professional advisers such as accountants, lawyers and insurers;
suppliers, subcontractors or manufacturing partners, where relevant to your enquiry or a potential project;
regulators, public authorities, courts or law enforcement bodies where required.
Where third parties process personal information on our behalf, they will only be allowed to use it for the agreed purpose and we will require appropriate safeguards to protect your information.
6. Communications
We may contact you by email, telephone or post in connection with your enquiry, registration of interest, quotation, project or business relationship with us.
If you complete a “register your interest” form, we may use the information you provide to contact you about the product, service, project or opportunity you have expressed interest in.
We do not currently operate a general website newsletter. If this changes, we will make clear what people are signing up to and how they can unsubscribe.
Marketing communications
We may occasionally send relevant business updates or marketing communications where we are permitted to do so under data protection and electronic marketing laws.
If we ask for consent to send marketing, you can withdraw that consent at any time.
If we send marketing emails, those emails will identify us and provide a way to opt out or unsubscribe.
You can change your preferences or ask us not to contact you for marketing purposes by emailing us at info@coastalmarineprojects.co.uk.
We may still contact you about service, contractual, safety, legal or administrative matters where necessary.
7. Keeping your information safe
We use appropriate physical, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include:
secure IT systems and access controls;
password protection and user permissions;
secure storage of business records;
limiting access to those who need the information;
staff awareness and internal procedures;
checks on suppliers who handle personal information for us.
We cannot absolutely guarantee the security of the internet, external networks or your own device. Any information sent to us electronically is sent at your own risk.
8. Storage and retention
We only keep personal information for as long as it is required for the purpose we collected it for, or for a related purpose such as record keeping, legal compliance, accounting, insurance or dispute resolution.
As a general guide:
contact form enquiries may be kept for up to 24 months after the last meaningful contact, unless they become part of a customer, supplier or project record;
“register your interest” records may be kept for up to 24 months after the last meaningful contact, unless they become part of a customer, supplier or project record;
customer, supplier and project records may usually be kept for up to six years after the end of the relationship or project, unless a longer period is required;
accounting, tax and invoicing records may usually be kept for up to six years or as required by law;
marketing preference and suppression records may be kept for as long as necessary to respect your choices;
website analytics data, if used, will be kept for the period set by our analytics provider or website settings.
We regularly review the information we hold and delete or anonymise information that is no longer required.
If you believe any information we hold about you is incorrect or incomplete, please contact us using the details in section 1.
9. International transfers
We normally aim to store and process personal information in the UK or in countries that provide appropriate protection for personal data.
Some of our service providers, such as cloud, email, website, analytics or software providers, may process personal information outside the UK.
Where personal information is transferred outside the UK, we will take steps to ensure that appropriate safeguards are in place in accordance with UK data protection law. This may include relying on UK adequacy regulations or using appropriate contractual safeguards where required.
10. Your rights
We want you to remain in control of your personal information. Under UK data protection law, you may have the following rights:
the right to be informed about how your personal information is used;
the right to access a copy of the personal information we hold about you;
the right to have inaccurate or incomplete information corrected;
the right to ask for your information to be erased in certain circumstances;
the right to restrict how your information is used in certain circumstances;
the right to object to certain uses of your information;
the right to data portability in certain circumstances;
the right to withdraw consent where we rely on consent;
the right to object to direct marketing.
These rights are not absolute and may not apply in every situation. For example, we may need to keep certain information to comply with legal obligations or to establish, exercise or defend legal claims.
If you would like to exercise your rights, please contact us using the details in section 1. We may need to verify your identity before responding.
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office, which oversees data protection compliance in the UK.
ICO website:ico.org.uk
ICO telephone: 0303 123 1113
11. Updates to this Policy
We may update this Policy from time to time. When we do, we will publish the updated version on our website and update the “last updated” date at the top of the Policy.
We encourage users to check this page from time to time to stay informed about how we protect personal information.